Newspapers and the Internet - Good, Bad and Ugly
Editor and Publisher has an interesting article "Web Editors Reveal Flops and Failures" discussing the ways that newspapers have succeeded and failed with their online initiatives. For anyone with an interest in online content strategies the article is quite interesting in describing the lessons learned. Among those referenced are the following:
- Blogs can backfire - typically from lack of reader interest or from content that doesn't connect
- Technology can flop - interesting discussion of how the The Denver Post added a feature where content was refreshed every ten minutes in an effort to be very timely only to find that crossword puzzle lovers complained after losing their work or the failure of contextual ads for example where one paper had a story about unusual adult coated brownies only to find a Google ad next to it for brownies.
- Readers can get ugly - with reader opinions ready to go ( I know I've added my voice once in awhile), content filters that editors provide have been missed with racy or inappropriate comments.
- Not everyone wants to chat
- Local content might be limiting
- Pay for content can backfire
- Print stories don't always translate to the web
- Be selective in Podcasts
- Manage the obits
- Watch out on the types of databases that you provide
- Separate Web and Print Sales Staffs Don't Succeed
- Traffic spikes can cause unintended consequences
Read the article for specific case studies for each lesson learned.







